Add products to cart, proceed to checkout, choose shipping, and complete payment. You will receive an order confirmation once the order is accepted.
Orders can be edited or cancelled only before processing starts. Once an order is packed or dispatched, cancellation is usually not possible.
Orders may be cancelled because of stock mismatch, payment verification issues, duplicate orders, or failed risk checks.
Yes. Guest checkout is available. Creating an account helps with faster checkout, address management, and order history.
Delivery time depends on destination and courier performance. Timelines shown at checkout are estimates and may vary during peak periods.
Use your order tracking token on the order tracking page. Tracking becomes available after the shipment is handed over to the courier.
Availability depends on your storefront country context. Shipping options shown at checkout are the supported options for your current region.
Contact support with your order number. We will coordinate with the courier and share an updated delivery status.
Eligible products can be returned within 7 days of delivery unless a product page or campaign states otherwise.
Final-sale, customized, and marked non-returnable items are not eligible unless they are defective or incorrectly fulfilled.
Refunds are initiated after returned-item inspection. Processing time depends on your payment method and financial provider.
Report it within 48 hours of delivery with photos and your order number. We will prioritize replacement, exchange, or refund.
Our support team can help with tracking, returns, exchanges, and payment issues.
Review Return & Refund Policy and Terms & Conditions.
The garments labelled as Committed are products that have been produced using sustainable fibres or processes, reducing their environmental impact.
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